Do you offer collaborations or wholesale opportunities?

• We are always open to meaningful collaborations and selected wholesale partnerships aligned with our brand values.
• If you are a brand, retailer, or content creator interested in working with us, please contact us via our Contact page with detailed information about your proposal.

How should I choose the right product for my skin?

• Each product page includes detailed descriptions, key ingredients, and suitability information to help guide your choice.
• If you are unsure which product is best for your skin type or concerns, feel free to reach out to our team — we are happy to provide personalized guidance.

How long does shipping take?

• Shipping times vary depending on your location.
• Orders are typically processed within 1–3 business days.
• Once dispatched, delivery times will depend on the destination country and selected shipping method.
• You will receive a confirmation email with tracking details once your order has been shipped.

Where can I have my order delivered?

• We currently ship to selected European countries. Available destinations and shipping options are displayed at checkout.
• If your country is not listed, please contact us and we will do our best to assist you.

What is your return policy?

• If you are not fully satisfied with your purchase, you may request a return within 14 days of receiving your order.
• Products must be unopened, unused, and in their original packaging for hygiene and safety reasons.
• For detailed instructions, please refer to our Returns Policy page or contact our support team

Are your products suitable for sensitive skin?

• Many of the brands we carry offer products formulated for sensitive and delicate skin.
• However, we always recommend reviewing the ingredient list carefully and performing a patch test before full application, especially if you have reactive skin.
• If you need assistance selecting a suitable product, our team is happy to help.

What payment methods do you accept?

• We accept major credit and debit cards, as well as other secure payment methods displayed at checkout.
• All transactions are encrypted and processed through trusted payment providers to ensure a safe and secure shopping experience.